This page walks you through the most common questions during setup so you can keep moving. If you still need help, you can book a troubleshooting call with Kelly.
Book a troubleshooting callIn most cases, this can come from your ERP or from an existing spreadsheet. Upload the version your team already uses. If the file clearly contains your tank names, capacities, or current contents, that is a good starting point.
This can be a photo of a whiteboard, a hand sketch, a PDF, or another simple image that clearly shows the tank layout. As long as we can see where the tanks are positioned, we can work from it.
Enter the software your winery uses. If you are not sure of the exact name, enter the best information you have. Common examples include vintrace, InnoVint, or custom internal systems.
Choose whether your team works in Celsius or Fahrenheit. This helps us configure your account with the right units from the start.
Go back to the setup page and submit your facility information so we can move your CellarView account forward.